Question 1

Do you offer free shipping?

Accepted Answer

Yes. Free shipping is available on all orders over $399 within the United States.

Question 2

Where do you ship?

Accepted Answer

We currently ship within the United States only. We do not deliver to PO Boxes or APO/FPO addresses, and international shipping is not available.

Question 3

How long does it take to process and deliver my order?

Accepted Answer

Orders are processed within 3–5 business days. After dispatch, delivery typically takes 10–22 business days. Large and heavy equipment is scheduled individually to help ensure safe delivery.

Question 4

How will my order be delivered?

Accepted Answer

Deliveries are handled using our dedicated in-house fleet, giving us greater control over the handling and transportation of your equipment.

Question 5

What if my shipment is damaged or lost?

Accepted Answer

Contact us immediately if your order arrives damaged or is lost during transit. Our team will review the issue and work to resolve it as quickly as possible.

Question 6

What payment method do you accept?

Accepted Answer

You can securely complete your purchase through PayPal. Choose your product, proceed to checkout, select PayPal, and confirm your order. Processing begins after payment confirmation.

Lift Depot Help Center

Frequently asked questions